The Business Analytics Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Excellent communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.Responsibilities:Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findingsEnsures analytics drive appropriate marketing investment decisions and marketing plan activitiesAnalyzes performance of marketing programs and business initiativesEnsures analysis drives appropriate marketing investment decisions and marketing plan activitiesForecasting includes creation of key indicator curves and indicesWork closely with internal and external business partners in building, implementing, tracking and improving decision strategiesMakes and implements recommendations through the use of data analysis and segmentation methodologiesIntegrates key profitability drivers and measures of success make pricing offer recommendations and performs adhoc analytical requestsManages staff. Evaluates subordinates' performance and makes decisions regarding staffing, pay increases, promotions, terminations, etc.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.Qualifications:8+ years of experienceAdvanced analytical and business strategy skillsEffective communication skillsAbility to present to business partners and/or leaders to gain approvalsProject and process management skillsExcellent written and verbal communications skillExperience with a prior focus in financial services analyticsSolid organizational skills and ability to manage multiple projects at one timeSelf-starter who also has a demonstrated ability to work successfully in team environment and driveEducation:Bachelors/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.------------------------------------------------------Job Family Group:Decision Management------------------------------------------------------Job Family:Business Analysis------------------------------------------------------Time Type:Full time------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity reviewAccessibility at Citi.View the "EEO is the Law" poster. View theEEO is the Law Supplement.View theEEO Policy Statement.View thePay Transparency Posting
