You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold ourcompany values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?Unleash your analytical skills to define the future of how we serve our customers. How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you're finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmexFunctional Description?The Enterprise Risk Management & Risk Oversight organization within Global Risk and Compliance (GRC) is responsible for identifying and managing risk across all processes and geographies at American Express.? The Manager, Enterprise Conduct Risk will be part of the GRC organization and will report to the Director, Enterprise Conduct Risk. The incumbent will help support the oversight of people, culture, and conduct risk for the Company.? The incumbent will lead a team of analysts in India and will be responsible for identifying, measuring, monitoring, and reporting on conduct risks and data analytics. Key Responsibilities:·Conduct investigations to identify systemic Conduct Risk issues discovered through various data channels, e.g., incentives data, outlier reports, Salesforce data, etc. ·Own Conduct Risk Management data analysis within Conduct Risk oversight activities, applying regulatory guidance to assess behaviors within data to identify process gaps and control failures. ·Partner with key stakeholders across the Enterprise and apply knowledge from External Perspectives toward improving Enterprise policies and procedures within the Conduct Risk Management Framework. ·Identify issues, escalate key findings, and advise on recommended solutions to correct issues or mitigate risks within scheduled, triggered, and ongoing oversight activities. ·Support analytics across the Conduct Risk team, including Conduct Risk Assessment data intake and analysis. Support the creation of dashboards and other reporting, as needed. ·Project management with attention to detail and the ability to document requirements, track workstreams, and define actions/next steps Minimum Qualifications·Effectively coach, train and develop a team of analysts in all aspects of their role ·Devote significant attention to details, remain highly organized ·Analytical skills to identify opportunities and deliver insights – i.e. analyze datasets with minimal guidance and oversight; including ability to translate complex and disparate information to develop a comprehensive and clear conclusion ·Proactive in identifying issues, delivering and escalating key findings, and advising on recommended solutions to correct issues or mitigate risks ·Strong sense of integrity and the ability and willingness to challenge (and be challenged) ·Self-motivated, capable of executing under uncertainty with multiple priorities ·Impeccable integrity required for handling confidential information ·2+ years relevant experience is preferred ·Bachelor's degree required This role is required to be on-site 3 days/weekWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
