Intermediate Representative, Client ProcessingBring your ideas. Make history.BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital. With over 240 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what#LifeAtBNYMellonis all about. We're seeking a future team member for the role of Cash Reconciliation. This role is in Pune\Chennai - HYBRID.In this role, you'll make an impact in the following ways: Perform account reconciliation for the assigned deals and cashflows sent as per agreed SLAInvestigation and resolution of breaks to facilitate the completion of the reconciliations each dayLiaise with client and client service team to resolve any queries that might ariseHandle day to day work with minimal guidance from SupervisorWorking in a stringent deadline driven environment with the ability to manage pressure and changing work environmentEnsure daily activities are performed as per pre-defined proceduresProfessional and timely handling of inquiries from Client and Client Services teamBuild strong relationships with internal Loan COE teams via clear and effective communicationEffective multi-tasking and time management skillsFlexible withworking in complete US facing hoursClient Relationship Support:Provide support in maintaining the client relationships.Maintain a working knowledge, as appropriate, of the accounts and applicable documents.Ensure that inquiries, both internal and external, are addressed promptly.Identify and escalate issues in a prompt and timely manner which may impact clients.Develop an environment of continuous focus on quantifiable productivity and quality.Assists with administrative items where applicable. May provide guidance to less experienced support staff.To be successful in this role, we're seeking the following: Bachelor's degree with 1-3 years' experience in Reconciliation process or in back-office operations of a reputed foreign bankStrong Interpersonal skills to be able to communicate effectively.Strong PC skills, including knowledge of Microsoft Office SuiteApplicable local/regional licenses or certifications as required by the business.Flexible with shift timing and weekend working as may be required to support the business requirements.At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards: Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion Bloomberg's Gender Equality Index (GEI)Human Rights Campaign Foundation, 100% score Corporate Equality IndexBest Places to Work for Disability Inclusion, Disability: IN – 100% score 100 Best Workplaces for Innovators, Fast CompanyCDP's Climate Change 'A List'Our Benefits: BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
