Desktop Engineer - Wfo - 2-5 Years Experience

Hi Job SeekersHope you are doing awesome today!!!If interested share your updated resume to WhatsApp number +91 80726 05185 or email [Confidential Information]Title: Desktop Support SpecialistLocation: Gurgaon (Work from Office)Experience Required: 2 to 5 YearsImmediate Joiner or Max 30 Days NoticeSkills:Strong PC, laptop, tablet hardware support experienceKnowledge and experience of Microsoft Windows Microsoft Windows OS, Microsoft Office, PC hardware / software support ( Microsoft Suite or Salesforce) / tools, network troubleshooting (LAN and TCP / IP) and IT hardwareAt least 3-5 years proven membership of a globally oriented IT teamAt least 3-5 years proven track record in a support role including experience in customer contact.Good supportive telephone manner and communication skillsSelf-motivated team memberResponsibilitiesProvide onsite troubleshooting and handling user request through ticketing, email and Phone calls in timely manner within the agreed SLA and processes in AUAdminister Microsoft users using Active Directory and software distribution toolsSupport PC / laptop / tablets / mobile data / smartphones / network equipmentProvide onsite support for Global IT for servers and network componentsProvide onsite support to configure network printers in accordance with Global ITStandardsSupport MS Office 365 cloud and client applicationsCoordinate local projects for Global IT rolloutCompliance with all relevant regulations and company agreementsProvide out of hours support when and if requiredMay be required to travel to sites in countryThis will be a Complete In office profile and no WFH is there.Thanks RegardsVishnu