You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Function Description:American Express'Global Financial Crimes Compliance (GFCC) teamis responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company's enterprise-wide AML function. GFCC is part of the broader Global Risk & Compliance organization. The GFCC Program Management Office manages various financial crimes compliance programs, including the Customer Risk Rating, Money Laundering Risk Assessment, and Enhanced Due Diligence (EDD) programs, and is responsible for business ownership of the CADENCE platform, GFCC metrics and reporting, and process risk self-assessments. The team is responsible for risk management, program health monitoring, governance, and enhancements and facilitates alignment across GFCC and broader stakeholder teams in managing and overseeing these programs.Role of Manager, Enhanced Due Diligence Program Oversight As the expectations of our regulators across the globe continue to grow, we need to ensure that our Financial Crimes program continues to be effective and efficient globally, while also delivering to regulatory expectations at a market level.The successful candidate will sit within the GFCC Program Management Office and will be responsible for oversight of the Enhanced Due Diligence program, partnering with GFCC, market compliance, business and product owner colleagues to drive enhancements to the EDD program, including improvements to process documentation, strengthened process and system controls, defining and establishing oversight processes, and enabling visibility into the health of the program through reporting.They will have the proven ability to work collaboratively across markets and functions simultaneously and to thrive in a changing environment, as well as experience working on global initiatives.Responsibilities:·Manage global initiative to define standards and drive alignment across markets and functions, ensuring key stakeholder engagement and timely risk mitigation.·Develop subject matter expertise in end-to-end EDD program, including understanding of the technology that supports it.·Develop centralized governance of EDD program to ensure a well-defined and documented program with effective control and oversight processes in place, ongoing program health, and ability to meet evolving requirements.·Ensure requirements, roles, and responsibilities are clearly documented to enable ongoing program enhancement.·Collaborate with business, product, and technology teams to drive new and enhanced EDD program requirements.·Provide updates to leadership on broader program enhancements initiatives as well as ongoing reporting reflecting health of program, tracking and analyzing enhancement progress and adherence to compliance standards, ensuring that issues are clearly identified and escalated, and that various stakeholder groups have the relevant information they need to assess progress and understand remaining regulatory risks – at the market, business unit and legal entity level.Qualifications:·5+ years of proven experience and track record of success in program governance, project management, product management, strategy development and implementation preferably within a compliance or risk management organization.·Decisive self-starter with high degree of accountability, solution focused and able to successfully balance multiple priorities over both the short and long term in a deadline-intensive environment.·Ability to assess and synthesize key insights from large amounts of information to determine strategic opportunities and drive implementation.·Strong strategic thought leadership, and ability to navigate ambiguity and proactively anticipate and address challenges.·Strong management, collaboration, organizational, and interpersonal skills with ability to motivate and engage stakeholders.·Excellent communication skills, both written and verbal, with proven ability to develop impactful communications and presentations to senior leadership, regulators, etc.·Exceptional attention to detail and organizational skills, an extremely positive "can-do" attitude and a personal brand that is known for delivering win-win solutions.·Strong skills with Microsoft Office products including Excel and PowerPoint.·Bachelor's degree required; advanced degree preferred.·Proven to have a global mindset; able to work well across time zones and work cultures.·A working knowledge of the Financial Crimes program would be beneficial, although not essential, as would experience within Operational Excellence, Audit or Compliance.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
