Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As aChat Customer Service and Sales Representativeworkingonsite in Ahmedabad, Gujarat (Opp. L.J. Group of Institutes, Off S.G. Highway),you'll be a part of bringing humanity to business. #experienceTTEC.Our recruitment hub is open for walk-in applicants from Monday to Friday, between 10:30 am and 4 pm. Visit TTEC AHMEDABAD, OPP. L.J. COLLEGE, OFF S.G. ROAD, MAKARBA, AHMEDABAD. If you're considering relocation, we also provide virtual interviewsWhat You'll be DoingAre you results focused and love to help others Do you have a passion to maximize sale opportunitiesIn this role, you'll work effectively to service and upsell client products and services to current and future customers via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms using the Service to Sales methodology. You'll also identify and capitalize on all other sale opportunities for products that may pair well with their current products and future needs. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, You'llReceive customer inquiries via chatabout products and servicesBring your persuasive skills to connect and close a sale with customers in a consultative matter using written communication onlyWhat You Bring to the RoleCollege diploma and no direct work experience Freshers welcomeOr 1 year or more of customer service or sales experience and high school diploma or equivalentGreat written English communication skills including grammar and spellingComputer savvyLocal resident of Ahmedabad, Gujarat or ability to immediately relocate to Ahmedabad, Gujarat. Relocation assistance availableWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedBase wage starts between 26,000 to 35,000 INR per month, with additional performance bonus opportunities.A global team of curious lifelong learners guided by our company valuesRelocation assistance for those interested in joining us in Ahmedabad, GujaratAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentivesA Bit More About Your RoleWe're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead. You'll contribute to the success of the customer experience as well as the overall success of the team.
