Change Manager

Dear Candidate,Greetings from HighPoints Technologies!!We have openings for one of our MNC. Please refer the below Job description.Job type: Contract on possible extensionsLocation: HyderabadApply through below link..Job Description:Change Management SchedulerResponsibilities: Provide change management coordination and scheduling support for single tenant SaaS applications. Responsible for opening, updating, providing status and closing tickets. Author, update and keep current procedural documentation. Assist in the gathering of metrics for analysis. Is self-motivated by the challenge put in front of them. Can work remotely, with no in-office supervision. Works well with other talented members of the team and assists with any cross training as identified. Can work with deadlines and milestones. Collaborate with other operational support teams (Cloud Operations, Application Support and Cloud Service Delivery teams). Assure security of and access to mission critical data. Participate as part of a team. Provide off-hours support according to schedule. Participate in identified disaster recovery and backup procedures. Disciplined technical thinker, able to work within environment that has a highly documented process.Education and Work Experience: BS or MS in CS or related disciplines. 2-5 years experience with at least 2 years in professional corporate environment Strong communication skills. Must be self-managed and self-motivated. Familiar with updating and creating technical documentation.Requirements:First rate customer service skills are a MUST.Knowledge of Jira.Availability on weekendExcellent communication, interpersonal, organizational and planning skills.Must be able to work in a fast-paced team environment.Flexible work schedule (must overlap with US East Coast working hours).Able to follow identified processAble to communicate and not be afraid to ask questions.Able to maintain focus and attention to detail on repetitive, high-volume tasks