Group Manager P2P Practice

As Subject Matter Expert, you are involved in various aspects of client acquisition – RFX support, due diligence, client presentations, transition support and stabilization. Besides, you will also support new offering development and specific projects with existing accounts to enable efficiency/effectiveness improvements.Responsible for creating and percolating POV on leading practices and establishing thought leadership in various engagement areas.Lead the implementation of the platform by providing business requirements to development team and ensuring the client commitments are translated into functionalities.You will own client engagements / contracts across geographies- Operations support for establishing processes, metrics identifications and reporting.You will be responsible for monitoring and managing the successful Transformation and subsequent delivery of the Service Operations Management (SOM) workstream, working with several external clients, to ensure that they are structured appropriately to deliver both direct and indirect business benefits.Responsible to achieve transformation at a high level of change management experience, including challenging, inspiring and leading the team.Lead business change management, responsible for delivering multiple organisational change programmes which deliver the transformed operating model for client.Assist management with career development activities for team members, team leaders and managers, including performance management, feedback and training.Ensure adequate mentorship & training of team members to ensure process objectives & Customer requirements are met.