Sorry, the offer is not available,
but you can perform a new search or explore similar offers:

Customer Quality Manager (Job Code : J47724)

Excellent Opportunity with our client forCustomer Quality Manager (Job Code : J47724)Exp : 7 - 15 Years Location: Pune Key Skills: qualityPlease pass on or S...


Maharashtra

Published a month ago

Customer Care Executive

Wehire Talent Solutions is hiring for Customer Service to Banking...Location : MaladBLENDED PROCESS ALSO AVAILABLE FOR SELECTED PROCESSRequirements -Experien...


Maharashtra

Published a month ago

Customer Service Representative

CSR- Customer Service RepresentativeJob description / KRAs:Responsible for providing correct & effective communication to existing & prospective customers ab...


Maharashtra

Published a month ago

Highest Paying Bpo / Call Center Jobs In Mumbai- (Call Ruichita - 8655400556)

Dear candidate,Grab the opportunity!!Best opportunity for Experienced / Freshers , Undergraduate / Graduate for an International Voice Process.Job Descriptio...


From Equations Placements - Maharashtra

Published a month ago

Wtw - Walkin Interview - Career 2.0 Women Returnee - Customer Service Non Voice

Wtw - Walkin Interview - Career 2.0 Women Returnee - Customer Service Non Voice
Company:

(Confidential)


Details of the offer

We are conducting a walk-in drive for women who want to restart their career after a break.Career 2.0 is WTW India's award-winning women returner program. Launched in 2017, the program has been running successfully for over 7 years even through the pandemic. This is a program that offers women on a career break the opportunity to restart their professional journey with us. We have hired over 60 women through the program in 2023.Join us and benefit from the resources and support you need to rebuild a career and make an impact.Take that bold step and apply now!Venue Details: WTW, iTHINK Techno Campus, 7th Floor, A&B Wing, Off Pokhran Road No. 2, Close to Eastern Express Highway, Thane (West) 400 607. IndiaDate & Time: Saturday, 9th March between 11 AM to 11:30 AMEligibility Criteria:Women who are currently on a career breakMinimum 8+ months gap in careerExcellent communication skillsFull Time GraduationPerks & Benefits:Hybrid work model (Work from Office during training if required for the role)Transportation (Within Boundary Limit) & Insurance FacilityCompetitive SalaryWork Life BalanceSupportive ManagementAbout Willis Towers WatsonOur distinct, connected perspective across talent, assets and ideas unlocks potential for our clients.While many just look at mitigating the downside, we see how a unified approach to people and risk a path to growth is. Powered by market analytics and behavioral insight, our integrated teams reveal hidden value within the critical intersections of our clients organizations. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals.Roles/Responsibilities:KPI ManagementAdminister ongoing benefit system activities.Receive and process import data files containing indicative data, election data, dependent and beneficiary data.Generate payroll/vendor feeds, as well as ad-hoc management reports.Process and fulfil, confirmation statements and other benefit related materials.Assist with system testing; Web, interfaces and system generated reports for new and ongoing systems.Review error reports and resolve issues as needed utilizing case management tool.Exercise discretion and independent judgment in responding to and resolving client issues.Develop and maintain system processing documentation and processing calendar.Set up and test data encryption and transmission protocols with client and vendors.Manage fulfilment inventory with clients Provide back up for other team members as needed.Attend ongoing client status meeting as needed to establish client relationship.Attend internal project meetings to ensure project continuity into ongoing Meet service level agreements across all clients.Primary Responsibilities:Assist project team with client assignments to deliver timely, within-budget and high-quality work.100% compliance with SOC1 and Professional Excellence criteriaHelp develop and maintain system processing documentation.Analyze process workflow and recommend improvements to increase efficiency and effectiveness.Gain an understanding of the system interfaces with HRIS, payroll, and insurance carriers.Relationship managementTake initiative to proactively share knowledge and/or experience with team members.Develop strong partnerships with team members.Work collaboratively with other members of the team to meet internal and client objectives.Top 5 CompetenciesFocusing on ClientDriving ExcellenceInfluencing StakeholdersAdjust to ChangeWorking with Teams*Qualifications for Internal CandidatesQualification, Experience & Skills Required:Minimum Bachelors DegreeGood with MS officeExcellent Communication, both written and verbal in particular verbal communicationTenacity for following up with a broad range of stakeholdersAbility to network with entire Willis Towers Watson organization and get things done by building bridgesWork experience with US counterparts and projects preferred, but not mandatoryCandidates will have to undergo below Saville Tests, as per business requirements:Swift- AptitudeError TestingSoft Skills:Proactive approach, Results focused, highly motivated, self-starterStrong can-do attitude, positive towards changeWorks well with teams and promotes best practice sharing


Source: Monsterindia

Job Function:

Requirements

Wtw - Walkin Interview - Career 2.0 Women Returnee - Customer Service Non Voice
Company:

(Confidential)


Built at: 2024-04-29T09:03:11.388Z