Verve Media - Executive - Client Servicing (1-3 Yrs)

We are looking to employ an experienced client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner.Client Servicing Executive Responsibilities:- Cultivating solid relationships with clients through the provision of exceptional after-sales service.- Creating a positive onboarding experience for new clients.- Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.- Identifying ways to overcome clients' initial dislike of company products.- Maintaining an accurate record of all existing and potential clients.- Responding to client inquiries in a timely and professional manner.- Training and providing overall guidance to client service employees.- Organizing training seminars to enable clients to fully utilize product features and benefits.- Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.Client Servicing Executive Requirements:- Bachelor's degree in business administration or an industry-related field.- Mini 1yr experience working as a client servicing executive.- Proficiency in Microsoft Excel.- The ability to work efficiently under pressure.- Excellent organizational and time management skills.- Strong analytical and problem-solving skills.- Effective communication skills.- Exceptional customer service skills.function trackViewJobDescription(){ _gaq.push(['_trackEvent', 'Job','ViewJobDescription', 'view_Origin__/j/verve-media-executive-client-servicing-1-3-yrs-319532.html?ref=cl__Source__JobDescription__CategoryId__8__jobId__319532__UserId____RecruiterId__20609__Status__LoggedOut___2d1f1f6cab7a2c1f9ed732a98882b790_-_5.9.88.30']); } window.onload = trackViewJobDescription;