Required CRM from Valves industryExperience: 14+ YearsLocation: HubliResponsible for aligning between the Order Fulfillment (Operations) andCustomer Facing (Sales) teams and review the production status toensure on time deliveryDefines the plans and monitors the production dates at regular intervalsand according to the schedule after each stage of machining, assembly,inspection and painting and adjust the dates accordinglyMonitors the slotting tool, week wise project orders and performs criticalorder maintenance.Ensures setting of production targets in line with Annual Operation Plan(AOP)Coordination with inside sales/ Engineering/ Order booking to ensure ontime release of orders for manufacturing.Coordinate with Planning, Purchase & Manufacturing to ensure on timecustomer deliveriesAny delays/ risk are to be sounded off with the customer & seek timelyextensions, timely escalate internally to expedite to overcome theconstraints.Coordinate inspections plans, dispatch clearances, Advance payments, &LC's to ensure timely delivery.Responsible for painting, packing of productsEnsure timely dispatch/ upload of documents to the customersMonitor & coordinate with customers & sales team for timely collection(receivables).JOB DESCRIPTIONPage 2 of 3Format No: F-HR-09 R 00, Dtd: 22.12.2021Be the mediator between plant and customer to meet the customerrequirements.Ensure EHS standards maintained in the department.Maintaining high standards of 5'SMotivating, Supporting & guiding the team for high performance.Reviewing work/ workers performanceIdentifying the training needs and training effectiveness of the teamEnsure the top down communication effectively.Measurements:OTD- Order release for manufacturingCustomer On time delivery- SalesOTD- Paint & dispatchOTD- DocumentationCustomer delightCollectionJob Knowledge / Education and QualificationsEducation and/ or Experience:Bachelor's Engineering/ Technology (BE/ B Tech.) degree in Mechanical withFifteen to Eighteen years relevant experience in CRM mainly in ValvesIndustry.Computer Skills:The incumbent should have knowledge of the following software:MS OfficeERP.SAPCore Competencies:Communication & Presentation Skills: Speaks clearly and persuasively inpositive or negative situations; listens and gets clarification; responds well toquestions; demonstrates group presentation skills; participates in meetings.Analytical Skills: Synthes complex or diverse information; collects andresearches data; uses intuition and experience to complement data; designswork flows and procedures.Reasoning Ability: Ability to apply common sense understanding to carry out
