IBM Sustainability Software is responsible for creating software products that help our customers optimize operations and cost, while reducing waste and emissions. We are looking for a Senior UX Designer to help our Engineering Lifecycle Management product team build excellent customer experiences, informed by user needs. IBM's Engineering Lifecycle Management (ELM) is a comprehensive end-to-end engineering solution that stands at the forefront of the market, seamlessly guiding users from requirements to systems design, workflow, and test management, extending the functionality of ALM tools for better complex-systems development.As the Senior UX Designer, you will partner with design researchers and others to understand user needs, design solutions, and validate those with customers. You will become an expert in the domain, drive stakeholder alignment, and demonstrate impact and influence on the product roadmap. Rigor, attention to detail, insatiable curiosity, comfort with ambiguity, and excellent time management will be critical to your success.Responsibilities * Collaborating with developers, architects, design researchers, and technical experts to conduct discovery projects. * Gathering, organizing, and synthesizing complex technical information from a variety of sources and creating artifacts that communicate that information to other designers.* Creating key UX artifacts such as concept maps, storyboards, taxonomies, prototypes, patterns, information architecture, workflows and design specifications.* Breaking down large projects into epics and stories that fit within the agile process.* Participating in reviews of design delivery work to ensure the discovery vision has been carried out.* Owning operational outcomes for discovery work, managing project tasks and deliverables using agile methodologies.* Driving alignment by collaborating with developers, marketers, product managers and other design teams to drive a shared understanding of users' needs and behaviors.* Pursuing disciplined innovation, with emphasis on cross-functional collaboration, experimentation, and learning.* Contributing to a positive critique and feedback culture, delivering feedback with honesty and kindness and receiving feedback with openness and a growth mindset.* Understanding business problems across our customer set in order to have context for deliverables.
