At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure.Job Description Summary:What you need to know about the roleWe're looking for a Technical Writer who wants to transform Developer Documents Experiences at PayPal Inc. In this role, you will create and deliver doc experiences for PayPal and its subsidiaries, that will be consumed by millions of global developers to successfully get merchants onboarded.Meet our teamPayPal is committed to delivering the best experience for our global developers. The Developer Experiences team is part of the Merchant Product & Engineering organization, and responsible for PayPal's end-to-end developer experiences – including developer onboarding, integration, and servicing experiences within small, medium, and large enterprises. Our team designs experiences, testing and tooling capabilities critical for our developers to build and go-live with PayPal's payment integrations across all segments. If you are passionate about technology, have excellent communication skills, and thrive on building strong relationships with external developers, we want you to be a part of our team.Job Description:Your way to impactIn this role, you will create compelling document experiences for millions of global developers to successfully get merchants onboarded?Your day to dayIn this role you will:Collaborate with Product Manager, Subject Matter Experts, Engineers, Analytics, User Designer to produce technical content that enable external developers to integrate and use PayPal's products (API, SDK, Payment systems)Learn complex technical products quickly by working alongside subject matter experts. Perform all phases of technical content development, including topic research, writing, editing, and pushing to production via a CMS Monitor Doc Quality and Performance via doc KPI's/Metrics and analytics Review and Audit content: Meticulously proofread and refine technical documents prior to their publication, ensuring accuracy and quality. Collaborate on editorials: Present your work to stakeholders for their insights and approval, ensuring content meets developer needs, technical accuracy, and editorial standards. What do you need to bring-Bachelor's degree in Technical Communication, Computer Science, or a related field. Proven experience (8+ years) as a Technical Writer with a focus on creating technical content (integration guide), preferably for a developer persona. Be able to show a portfolio of technical content created in previous jobs. Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams. Attention to detail and a commitment to delivering accurate and engaging content. Familiarity with programming languages, concepts, APIs and SDKs is highly desirable but not necessary. Additional Job Description:Subsidiary:PayPalTravel Percent:0Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset—you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visithttps://www.paypalbenefits.comWho We Are:Click Here to learn more about our culture and community.PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visit?https://www.paypal.com,?https://about.pypl.comand ?https://investor.pypl.com.PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us ****** general requests for consideration of your skills, pleaseJoin Our Talent Community.
