Senior Process Analyst

As Subject Matter Expert (SME) – Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing of daily cash applications, preparing journal entries, filing of records, general account reconciliations.If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.ResponsibilitiesAnalysis of receivable accounts, investigation of entries, and pulling audit prep work.Involve in netting instructions, direct Debit run, rejection of Direct Debit and Oracle updating.Investigate unapplied payments, rectify and ensure proper allocation.Provide information relating to customer payments, refunds and other miscellaneous accounts receivables questionsEnsure that client Service Level Agreements (SLA) and timelines are met