Senior Manager- Payroll

Lead the Payroll Vertical, Client & Stakeholder Management at a Service Delivery LevelLead, Mentor, Guide & Manage a Team of Payroll ProfessionalsSupport Service Delivery by Validating & Signing Off on Payroll Processing ActivitiesResponsible for running Payroll Transformation Initiatives thus leading to better Service Delivery by way of bringing in Effectiveness and Efficiencies within the process & Cost Savings for the Organization & the ClientProvide the client with support and data for internal and external audits.  Ensure compliance to existing standards and other applicable laws.Implement internal control measures and perform compliance testing to ensure that processes meet business controls requirementsMonitor & Maintain Service Level Agreement (SLA) and/or Internal Measures for the processes handledDocument monthly scorecard, including issue/resolution tracking, running of regular control reports and track volume metricsCreate Root Cause Analysis (RCA) / Corrective Action & Preventive Action (CAPA) Plans for any service delivery upset or missesCreate, update and review documentation related to processing, reports and job aids used to manage data into the HR databaseIdentify, investigate, analyse, and resolve Issues identified within processRun simple to complex queries and generate different reports as needed