Senior Engineering Manager

You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.We're looking for an experienced Engineering Manager for a 5-10 members enterprise ML platform engineering team. To join a top talent organization working on a fast-evolving communication platform that is serving tens of millions of customers around the world. Someone who is passionate about shaping the future of commerce, servicing and marketing; Someone who is obsessive about good design and great code; Someone who can find elegant solutions to hard technical and functional challenges and can work well within and across teams with other bright minds such as himself. If you love to work with APIs, contribute to open source, or use the latest technologies, we'll support you with an open environment and learning culture to grow your career.How will you make an impact in this role?Perform as the Engineering manager  of  an agile development team with responsibilities including Design, development, Problem Management with fixes and debugs, evaluates, modifies, deploys, and documents software and systems that meet the needs of customer-facing applications and business applications. Partner with product management, design and engineering leaders to help shape technical product architecture & practices.Competencies:- Customer driven: Attentive to our customers' needs and strive to deliver a seamless and delightful customer experience.- High Impact: Understand what the most important customer metrics are and find the right direction to impact them by working with Product Managers and through multiple agile iterations. Demonstrate advance level ability in software development, design, code reviews.- Ownership: Have ownership of team projects from start to finish, make sure to have high quality implementation, and have urgency to move fast and find the most efficient ways to iterate with engineers- Team Mentorship & Sharing: Mentor, develop and coach the team members and hone their engineering skills and passion to innovate to endure a high-performing team.- Agility: Organized and able to effectively plan and breakdown large projects into smaller tasks that are easier to estimate and deliver. Can lead fast iterations- Speak and Act Courageously: aren't afraid to fail, aren't afraid to challenge status quo, speak up for contrarian view- Focus and Move with Urgency: Able to prioritize for impact for your squad and move fast to deliver experiment, features to achieve customer value. Create roadmaps and release plans and drive the engineering team to execute on the vision.- Intelligence: Learns quickly. Can understand changing industry trends, jump into new tech domains and bring innovations to our product with State-Of-Art AI- Great communication skills- Ability to think abstractly and deal with ambiguous/under-defined problems- High energy and 'can-do' attitude - Hire and retain top talent engineersResponsibilities:- Build and lead your team's processes like scrum, tech planning, platform health, code reviews, and team meetings.- Lead your team's strategic planning like regular PI's, roadmaps, project statuses, regular reviews, and updates.- Lead with empathy and develop your team members through career planning, regular feedback, and 1:1s.- Have consistent and clear communication with stakeholders towards maximizing business impact with optimal resource utilization - Engage and provide regular updates with the leadership team.- Build and scale a world-class engineering team by sourcing and hiring A+ candidates.- Conduct objective and actionable quarterly performance reviews for engineers and managers.- Mentor engineers with actionable feedback and technical guidanceSkills and Relevant Experiences:- 10+ years of hands-on platform software engineering industry experience preferably supporting AI/ML engineering life cycle activities- 2+ Years of demonstrable leadership experience. Must have experience on leading a team of motivated individuals and managing high visibility enterprise scale multi year development project .- Experience and knowledge of machine learning paradigm.- Proficient in Java and Python programming- Experience in Reactive Programing (asynchronous programming paradigm) ideally with Vertx and RxJava.- Strong experience with building Restful API's- Proficient in Data structure and algorithms.- Experience building large scale distributed applications and enterprise wide platforms dealing with ML engineering activities- Proficiency in distributed computing and Experience in Big Data Technologies like Spark, Hive, Hbase and map reduce.- Experience with workflow scheduling tools like Airflow, oozie etc.- Expertise in objected oriented analysis and design across a variety of platforms- Proven track record of technical leadership. Strong fundamentals in software architecture at scale, effective engineering processes, and cross-team function.- Understanding of data privacy and security fundamentals.- Good experience in unit testing, functional testing, system integration testing, regression testing, GUI testing, web service testing, and browser compatibility testing.- Experience with Test Driven Development (TDD) / Behavior Driven Development (BDD) practices, unit testing, functional testing, system integration testing, regression testing- Experience with continuous integration and continuous delivery environment and platforms, especially Maven and Jenkins- Good experience of working in an Agile development environmentMinimum Qualitification:A BS or MS degree in Computer Science, Computer Engineering or similar discipline, or equivalent work experienceREST API design and implementationSOA, Micro-Services, ContainersStream processing -  KafkaDatabases - Hive, PostgreSQLTools - Git, Jenkins, IntelliJ IDEA, Jira, ConfluenceFamiliarity with security principles, SSL, Cryptography, OktaExperience building and supporting distributed highly available systemsAttention to detail We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.