About the RoleWe are looking for someone passionate about fighting insurance fraud and risk, is naturally curious, and has a strong desire to network with peers and partners within the insurance risk space. You will be responsible for conducting account investigations, making account-level judgements, and providing support for special handling of risk scenarios. You will be confident in looking through data, assessing various indicators, and making judgements on your findings.The right candidate for this role will ideally have some experience in fraud, preferably within e-commerce or payments or insurance, and possess a basic understanding of risk management or fraud prevention and controls.Duties and Responsibilities:Investigate accounts to identify fraudulent insurance agents, customer accounts, payment risk, and other fraud vectorsConduct investigations on customer accounts to support insurance partner requirementsAssess risk factors and trends of potential fraudulent activityHelp maintain fraud detection strategies and business rules that balance fraud loss and customer experienceContribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performanceParticipate in bi-weekly, monthly and quarterly business reviews for the broader risk management teamQualifications and Skills:Some experience in fraud analysis, fraud investigations, or fraud operationsExperience using data to make assessments/judgementsA growth mindset, curiosity to learn and a team-focused mentality with effective problem solving skillsThe ability to approach challenges from a user perspective while being pragmatic & solutions orientedFraud experience in payments, e-commerce, fintech or insurtech mitigating financial or insurance risk and/or fraudKnowledge of ecommerce or payment or insurance fraud schemes, fraud prevention methods, and fraud detection toolsPrior fraud experience across multiple industries/verticalsExperience in a high growth technology companyExperience working from a queue#LI-ONSITE#LI-DG1
