Project CoordinatorHours: Monday to Friday 9am-5:30pm (UK time)Overall purpose of the job:Provide administrative support to the Major Projects team.Key responsibilities for this job:Supplier ManagementSupporting order placement especially at height periods to achieve run ratesEnsure the target is achieved for order placement across Major Programmes, x30 per project, each week (to be reviewed depending on how many projects are fluid)Ordering accuracy and minimal error rateResponsibility for ensuring that products are delivered in a timely fashion against standard lead-timesIdentifying supplier issues, understanding and interpreting to the customerIdentifying when a supplier escalation is required due to lack of progress or multiple failures and flagging to Team Manager for support when neededAlways proactively review forward connectivity installation datesEnsure the failure pot remains minimal and client is aware of actions assigned them to progressSupport with installation amendments with clients and ensure the restriction is adhered to to ensure a manageable volume of changesSharepoint ManagementEnsure connectivity appointments are reviewed twice a week and Sharepoint updated demonstrating completion followed by handover on OSSProduct/supplier reference accuracy is absolutely key for handover on OSSEnsure failed appointments are reappointed within 48 hours, Sharepoint is updated and the customer is aware of the revised appointmentEnsure activity is assigned for failed appointments whereby they cannot be reappointed. The comments need to be short and detailed to ensure the customer understands the next stepsEnsure Sharepoint format is clean throughoutEnsure any future review dates are proactively reviewed for progress or completion against failed storesAdhoc ManagementDay to day support required from the Field Engineers, Remote Engineers or Client daily. This could be product query, supplier reference query, socket location query.Knowledge and experience required:Experience working within an administrative role.Ability to interpret large volumes of data and place orders with a high level of accuracy.Good IT skills along with an organised and methodical approach to work.Responsible and willing to take ownership of projectsSelf-motivated team playerEffective communication skills and an excellent telephone mannerA strong attention to detail and a task finisherAbility to work within tight timescales and SLA's
