Process Analyst - Claims

Processing of Life and Annuity Insurance claims processingHandling claims investigation, processing and payments. Determines actions to be taken on claim (e.g. pay, decline, request for additional documents)Claims document validation, calculating benefit amount and releasing same to beneficiary  Work well with Onshore /Offshore and customer in an encouraging and professional manner via email and on callsMeet productivity and quality targets on a daily, weekly, and monthly basisRender overtime whenever requested by the Supervisor including rest dayUse expertise to evaluate the work of others and assist in process calibrationFacilitate team huddles and teach-back sessions as scheduledComplete certification on identified process and developmental trainingParticipate in functional and company-wide activities.Adheres to company policy, guidelines, house rules including attendance, clean desk, dress-code, etc.Experience Required- 2-3 years