What you'll doNetwork Performance/ Capacity Management (NetFlow, IPSLA)Primary Skill: NetFlow, IP SLA, NetQoS, Network Capacity Planning, Traffic EngineeringPlatform/Skills Required:1. Gathers business requirements and/or presents performance data and network monitoring results to business units and peers.2. Gathers data regarding traffic/capacity/re-occurring problem for long term root cause studies.3. Identifies holes in the present deployment of standard hardware and software-based monitoring solutions.4. Analyzes or oversees analysis of data utilization across the network estate such as routers, links, switches, estimation acceleration appliances and produce recommendations based on policies, customer business goals, application traffic patterns.5. Identifies problems/failures/possible improvements/possible cost savings/business opportunities.6. Prepares capacity/traffic studies for use or review by others.7. Develops performance & capacity reports/presentations. To ensure that services and infrastructure are able to deliver the agreed capacity and performance targets in a cost effective and timely manner.Investigate and remediate network capacity related issues.Partner cross-functionally with other Product Infrastructure teams in order to continuously improve and apply standards and policies relevant to operational excellence.Key accountabilities (Role Description)Develop and Maintain the Capacity Management Plan, which analyses current and anticipated future Capacity requirements for customer systems and devices in each Service Tower.Before providing a recommendation to improve Capacity, ensure that all Utilization trends are investigated and communicated with internal technical parties within to determine if Utilization can be reduced without increasing Capacity.Diagnose and advise to customer on all Capacity related Incidents, Problems and risks related to the Services;Process approach to systems. Ability to define repeatable processes that will enable to outcome of SPOF reportingEssentialExperience of working as Network performance Consultant.Knowledge of all ITIL disciplinesMinimum 4-5 years of hands-on experience around key ITIL processesGood understanding of IT networking conceptsGood International Customer handling skillsGood Interpersonal skillsGood organizational skillsEngineering Graduate(with specialization on Electronics & communication/Information Technology/Computer application/Relevant streamsWhat's in it for youTogether we can
