.You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Function Description:The Colleague Services (CS) organization within the Colleague Experience Group (also known as Human Resources) at American Express plays a critical role in providing outstanding services, capabilities, data, and insights to enable a great colleague experience. The organization builds foundational and operational products and services to enable the Colleague Experience Group (CEG) and the business. The CS organization runs the ecosystem of CEG products, processes, platforms, applications, third party partners, colleague insights and reporting, and colleague-related risk, compliance, and governance.The Digital Product Manager, Colleague Administration will be responsible for shaping and executing against product strategies that support our core CEG tools and enable a great colleague experience every day. Working in close partnership with the Systems, Operations and Technology organizations, the Manager is accountable for supporting a product vision and constantly iterating a product backlog that delivers meaningful impacts and capitalizes on current and upcoming features from ourOracle-based products.Job ResponsibilitiesContribute to overall vision and product strategy for core human capital management tool within theOracle HCM Suite.Partner with Systems, Operations and Technology teams to drive a collective vision and strategyUncovers opportunities to gather colleague feedback and leverage this to continually improve efficiency of the strategy and roadmapHelp identify and deliver new ideas into proofs of concepts that can be integrated for testing and learningDrive key performance indicators including improving efficiency and satisfaction levelsContinuous backlog management and decisioning on required prioritization trade-offsParticipate fully in program increment planning to coordinate with other teams on the prioritization of initiativesShare product experiences and skills with direct and wider teams to grow the agile journey and share product approachCommunicate clearly and effectively with all key stakeholders to build a transparent and collaborative environment and provide visibility of the prioritized roadmapPartner closely with Systems and Technology to identify future platform needs and opportunitiesKey QualificationsSignificant experience as a Product Manager(or related role) in agile delivery methodology (preferred) with proven ability to define a compelling product strategy and roadmapExperience withhuman capital management digital products, including with Oracle product suite preferredPassion for the user experience and strong track record in delivering meaningful results through measurable outcomesDemonstrated experience with innovative thinking, idea generation and developing new products from the ground upCuriosity to know how things work and ability to use that knowledge to make connections and find opportunities for innovationData-driven approach, able to use data effectively to define hypotheses, as well as make informed product decisions when data may be unavailableConfident and engaging storyteller, with experience delivering presentations and communicating with colleagues, leaders and partners of all levelsStrong stakeholder management skills to manage key partnerships across CS, CEG and Technology effectively and balance competing priorities using data driven decision makingA resilient, positive attitude and sense of humorWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
