Job Title: Key Account Manager - POS (Point of Sale)Location: ChandigarhDepartment: SalesKey Responsibilities:Strategic Account Management:o Cultivate and strengthen long-term relationships with key accounts to ensure continuity and loyalty.o Design and deliver customized POS solutions that meet the specific needs of clients in the insurance sector.Sales Strategy and Execution:o Develop strategic sales plans that leverage local market insights to drive growth and market share in the Chandigarh region.o Regularly engage with clients to align the POS features with their evolving business strategies.Performance Optimization:o Continuously monitor and evaluate the efficiency of POS transactions, utilizing local market data to make strategic improvements.o Liaise with technical staff to ensure the POS system remains cutting-edge and operationally superior.Cross-functional Collaboration:o Synchronize efforts with various teams (marketing, tech, product development) to ensure that POS solutions are fully integrated with wider business goals.o Utilize feedback from clients to push for product improvements and adaptation to local market trends.Training and Support:o Provide comprehensive training to clients on the latest POS features and best practices.o Ensure that client issues with POS systems are promptly resolved, maintaining highest levels of client satisfaction.Compliance and Best Practices:o Adhere strictly to regional guidelines and regulations concerning POS systems in the insurance industry.o Proactively suggest and incorporate best practices in account management and POS operations to keep pace with regional competitors.Qualifications & Skills:Educational Requirements: Bachelor's degree in Business, Finance, IT, or related field.Experience Level: Minimum 3 years experience in key account management, preferably within the insurance or financial sectors.Technical Proficiency: Strong understanding of POS systems and CRM platforms, with keen awareness of regulatory environments in insurance.Communication Skills: Robust negotiation and communication abilities, coupled with superior presentation skills.Organizational Skills: Excellent analytical and organizational capabilities; adept at operating under pressure.Desired Competencies:Client-Centric: Committed to understanding and fulfilling client needs.Market Insight: Deep understanding of Chandigarh's local market dynamics and consumer behaviors.Technological Expertise: Quick adaptability to new technological enhancements and efficiency in applying them in business solutions.Problem-Solving: Efficiently identifies issues, analyzes them thoroughly and proposes viable solutions.Leadership: Demonstrates leadership in fostering improvements within POS operations and broad team environments.