Company Name - PROFITON CONSULTING PVT . LTDKey Responsibilities & Duties of International sales Lead1. Qualify Leads- Engage with prospects to gather information and assess their needs and interest in the product or service.- Qualify leads based on predetermined criteria, such as budget, timeline, and decision-making authority.- Identify and prioritize high-potential leads for further follow-up or conversion.2. Generate Sales Opportunities- Identify sales opportunities and schedule appointments or demonstrations for the sales team.- Overcome objections and address concerns raised by prospects to move them through the sales process.- Close sales or obtain commitments for further action, such as sending more information or arranging follow-up calls.3. Follow-Up and Relationship Building- Follow up with prospects who have expressed interest but have not yet made a purchase decision.- Build rapport with prospects and establish trust through effective communication and relationship-building techniques.- Provide ongoing support and assistance to prospects throughout the sales cycle to facilitate conversion.4. Provide Product Information- Provide accurate and detailed information about products or services to prospects.- Answer questions and address inquiries about product features, pricing, and availability.- Customize product presentations or demonstrations to meet the specific needs and preferences of each prospect.5. Maintain Call Records and Documentation- Document all calls, interactions, and outcomes in CRM (Customer Relationship Management) software or databases.- Keep detailed records of prospect information, including contact details, preferences, and purchase history.- Update records regularly to ensure accuracy and completeness of data.6. Adhere to Compliance Guidelines- Ensure compliance with applicable laws and regulations, such as Do Not Call (DNC) lists and telemarketing regulations.- Adhere to company policies and guidelines for ethical and responsible telemarketing practices.- Respect prospect preferences and privacy rights, including opting out of future communications.7. Collaborate with Sales Team- Coordinate with the sales team to share information about qualified leads and scheduled appointments.- Provide feedback and insights from prospect interactions to help refine sales strategies and messaging.- Collaborate with sales colleagues to achieve team goals and objectives.8. Continuous Learning and Improvement- Participate in training sessions and skill development programs to enhance telemarketing techniques and sales skills.- Seek feedback from supervisors and peers to identify areas for improvement and implement corrective actions.- Stay updated on product knowledge, industry trends, and best practices in telemarketing and sales.
