International Customer Service Specialist (2-5 Yrs)

KRA :1. Seek, process and execute client requests and orders2. Answer queries regarding services, processes and if required direct them to the production team on a timely basis3. Assist clients to use the services and keep them updated about new offers and services4. Coordinate with internal teams to ensure timely fulfillment of orders5. Maintain trackers, reports for client interaction service order placed etc6. Collect feedback and resolve client complaintsfunction trackViewJobDescription(){ _gaq.push(['_trackEvent', 'Job','ViewJobDescription', 'view_Origin__/j/international-customer-service-specialist-2-5-yrs-318924.html?ref=cl__Source__JobDescription__CategoryId__8__jobId__318924__UserId____RecruiterId__47010__Status__LoggedOut___4205c14ac07d7e66c46e4f6c35adfd70_-_157.90.92.141']); } window.onload = trackViewJobDescription;