Hiring Freshers For Ar Caller - Voice Process

Dear Candidates,Greeting from NTT DATA, We are happy to take your profile for a wonderful career with NTT DATA.Job Title:AR CallerExperience:FresherShift:US Shift (Night Shift)Work Location:Chennai - DLFMode of Work:Work From OfficePosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are metAnalyzing medical insurance claims for quality assuranceResolving moderately routine questions following pre-established guidelinesPerforming routine research on customer inquiries.Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the teamRequirements for this role include:Ability to work regularly scheduled shifts from Monday-Friday (8:00PM to 6:00AM).High school diplomaGood knowledge in using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions*** All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.