Customer Support Executive

Handling inbound and outbound calls from international customers with professionalism and empathy.Assisting customers in resolving issues related to product inquiries, orders, billing, and technical support.Providing personalized and efficient customer service to enhance customer satisfaction and loyalty.Collaborating with global teams to ensure consistent service delivery across different time zones.Understanding cultural nuances and adapting communication styles to meet the needs of diverse international customers.Escalating complex issues to senior representatives or management for prompt resolution.Utilizing CRM tools to track customer interactions, manage cases, and follow up on customer requests.Continuously updating knowledge about international markets, products, and industry trends to provide informed assistance to customers.Participating in cross-functional training programs to enhance skills in international customer care and service excellence.Adhering to regulatory requirements and company policies while handling sensitive customer data and transactions.Thanks & Regards,HR RecruiterName of recruiter: Pratik BiswasContact no.-8910792100Career Job SolutionEmail id: [Confidential Information]Permanent Recruitment Solution for IT & Non-IT IndustriesPAN INDIA Hiring