Connecting The Dots Is Hiring Bpo Call Centre Job Work From Office - Chandigarh / Mohali

Work From Office Only for Chandigarh & Mohali LocationContact Sourabh @ 9779924404 for Job InterviewHey There!!!We would like to invite you to Join No 1 BPO Company in India with presence in non-metro cities in India like Chandigarh Jaipur & MohaliAll Rounds will be TelephonicU should be in Chandigarh or Mohali at point of movementYou will be part of 80,000+ people strong largest multicultural team in the company, serving 190+ global clients with Omnichannel Customer Service, Process Optimization and AutomationCompany in India has world-class, award-winning security measures and complies with all Security Standards and Regulations. Known for quality offerings and outstanding people practices, recognized as the No 1 BPO Company and employer of choice in India by global research and consulting firms.We are Hiring Customer Support Associates to work for the Inbound International ProcessCandidate must have Excellent Communication skills in English , should be ready to relocate to Indore or Jaipur & should be willing to work in Rotational (Night) ShiftsYour Role:Provide a wow experience for our customers by going the extra mile enquiries are via email / chat , or via phone callHelp implement new efficiencies and process to improve our customer service and speedProvide solutions to problems quickly and efficientlyDesign email responses to leave customers happy and satisfiedWork closely with customer service team to support and motivate each otherWe need someone with:A caring and sympathetic natureExcellent people and social skillsVery confident telephone mannerFast paced worker (at the computer) and thinker to achieve daily KPIsMust be a confident typist and have excellent grammarAbility to multi-task while providing up-to-date responses to all customers enquiries in real-timeExcellent command of English languageExcellent written communicationPositive attitudeCreative problem solving abilityAbility to gain customer trust and gratitude, turn them aroundYouthful attitude to empathise with customerAbility to work efficiently under pressure and to stay coolStrength to work under pressure and maintain composure, this team has busy times and daily challengesWhat this job will give you:Being part of a friendly, fun, upbeat team Support and development of your personal skillsFun events every monthSatisfaction from being part of a fast growing BPOWe practice an attitude of gratitudeFreshers with good communication are eligible for the jobHandsome Salary with Incentives5 Days work International, Domestic 6 DaysGrowth Opportunity for those who want to work long termState of Art Infrastructure , Fully Air Conditioned.Cafeteria, Gym, ATM & other facilities within premisesLocated in centre of town with good public transport facilityGood PG accommodation available nearby office.Note :- We don't charge any kind of Consultancy Fee or Registration amount for our servicesBest Regards,Sourabh BakshiTeam Connecting The Dots+919779924404