Cisco Contact Centre Design Professional Gurgaon (Job Code : J47088)

Excellent Opportunity with our client forCisco Contact Centre Design Professional Gurgaon (Job Code : J47088)Exp :5 - 11 Years Location:Gurgaon Designation:Cisco Contact Centre Design Professional Gurgaon Key Skills:Cisco Contact centre,UCCE,CUCM,WebexPlease pass on or Share this message to your friends who are looking for similar roleshttps://www.sampoorna.com/JobPostingDisplay.aspJobID=30430&JRID=0.215139Skills/Experience:Relevant professional experience of 5 to 11 Years.Demonstrates competence in own area and may still be acquiring higher level skill.Typically works with moderate guidance in own area of knowledge.Deepens knowledge/skills in one area or broadens ability over a variety of skills.Applies knowledge/skills to a variety of standard day to day activities.Identifies unusual technical problemsResponds to client requests in non-standard situations, and investigates all the facts.Understands the key business drivers; and uses this knowledge to focus own work.Works to control costs related to own work.Identifies the problem and all relevant issues in straightforward situations; is able to generate possible solutions and assess each using standard procedures, leading to a sound decision.Prioritises and organises own work to deliver to agreed deadlines.Probes and listens carefully.Able to present information clearly and in an appropriate style to make technical information clear.Persuades others in straightforward situations.Able to contribute actively in team activities, sharing experience and ideas.Builds productive relationships internally and externally.Has a comprehensive understanding of professional communities relevant to the LOB and uses the PC development framework to maximise the potential of themselves, their team and the wider client`s team.Should have hands on experience working on at least 4 - 5 Contact centre products as mentioned below.