Associate - Customer Success/Sales - Retail Store (0-2 Yrs)

We are seeking enthusiastic and motivated individuals to join our team as Customer Success Associate. - You will have the opportunity to interact with both new and existing customers, providing personalized assistance and building strong relationships.Experience- 0-2 yearsRoles & Responsibilities :- Engage with customers visiting the retail store, understand their furniture and appliance rental needs, and provide appropriate recommendations.- Actively promote our services and products to increase rentals and achieve sales targets.- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.- Educate customers on the advantages of renting furniture and appliances, including cost savings, flexibility, and hassle-free maintenance.- Demonstrate product features and benefits to customers, highlighting the quality and value of our offerings.- Maintain thorough knowledge of our rental inventory, pricing, and promotional offers.- Collaborate with the store team to maintain the store's visual appearance, ensuring products are displayed attractively and well-organized.- Maintain accurate records of customer interactions, inquiries, and sales data using our CRM system.- Generate positive online reviews and ratings from customers monitor and track online mentions, reviews, comments, and discussions/shared experiences on the retail store, individual, or brand across various platforms such as social media, review sites, forums, and news articles.Qualifications:- A bachelor's degree in business, marketing, or a related field is preferred.- Proven experience in sales or customer service roles, preferably in a retail environment.- Excellent interpersonal and communication skills, with the ability to engage and build rapport with customers.- Strong persuasive and negotiation skills to promote rental services and close sales- Knowledge of furniture and appliances, including their features and functionalities, is desirable.- Ability to work in a fast-paced, target-driven environment, with a proactive and result-oriented approach.- Familiarity with CRM software and basic computer skills.- Flexibility to work weekends, holidays, and evening shifts as per the store's operating hours.function trackViewJobDescription(){ _gaq.push(['_trackEvent', 'Job','ViewJobDescription', 'view_Origin__/j/associate-customer-success-sales-retail-store-0-2-yrs-318981.html?ref=cl__Source__JobDescription__CategoryId__1__jobId__318981__UserId____RecruiterId__63144__Status__LoggedOut___4205c14ac07d7e66c46e4f6c35adfd70_-_157.90.92.141']); } window.onload = trackViewJobDescription;