All about Zeta Suite :Zeta is aNext-Gen Banking Techcompany that empowers banks and fintechs to launch banking products for the future. It was founded byBhavin Turakhiaand Ramki Gaddipati in 2015.Our flagship processing platform - Zeta Tachyon - is the industry's first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 15M+ cards have been issued on our platform globally.Zeta Tachyon offers:--Rich digital-first cardholder experiences.-Native embeddable banking support.-Hyper-Personalisation Policy Engine to launch segment-of-one card programs.-Web-based product configurators to launch in days vs. quarters.-Rapid innovation & extensibility via APIs, event streams, and more.-Modern & intuitive web-based back office experiences.-Next-gen regulatory risk & compliance capabilities.Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.Zeta has over1700+employees - with over70%roles in R&D - across locations in theUS,EMEA, andAsia. We raised$280 millionat a$1.5 billionvaluation from Softbank, Mastercard, and other investors in 2021.Learn more @www.zeta.tech,careers.zeta.tech,Linkedin,Twitter About the RoleZeta is looking to hire an Associate for the Business Operations - Credit Card unit in our offices in Bangalore. We are looking for candidates who have relevant experience in credit card operations management. The candidates should possess experience in credit cards dispute resolution, settlement and reconciliation.ResponsibilitiesZeta is in agreement with HDFC bank to launch a credit card on Zeta Platform. Zeta team would manage the credit card operations on behalf of HDFC Bank. We are looking for candidates who have relevant experience and are ready to work in a challenging and ever-evolving environment.Operations ManagementHanding dispute and fraud cases on regular basisSettlement and reconciliation on credit card transactionsSkillsGood communication and interpersonal skillsKeep customer needs at the forefront of priorities and take relevant actionMS excel / Google sheet knowledge would be preferred.Education & QualificationsGraduate with 1 to 3 yrs of experience in Operations / ServicingRelevant experience in Fintech/Banking domain, more specifically in credit card operationsLife At ZetaAt Zeta, we want you to grow to be the best version of yourself by unlocking the great potential that lies within you. This is why our core philosophy is'People Must Grow.'We recognize your aspirations; act as enablers by bringing you the right opportunities, and let you grow as you chase disruptive goals.#LifeAtZeta is adventurous and exhilarating at the same time.You get to work with some of the best minds in the industry and experience a culture that values the diversity of thoughts. If you want to push boundaries, learn continuously and grow to be the best version of yourself,Zeta is the place to be!Explore the life at zeta Zeta is an equal opportunity employer.At Zeta, we are committed to equal employment opportunities regardless of job history, disability, gender identity, religion, race, marital/parental status, or another special status. We are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the roles and responsibilities.
