Aix Server Team Lead

AIXAIX Administration.are the gatekeepers to the many systems that run our company and our clients. As aAIX Administrationwith IBM, you will have the opportunity to provide high-value IT services and leverage our leading-edge technology portfolio in our global network. Your work has a direct impact on the day-to-day productivity of our business by ensuring integrity of, and access to, our most important resource data.You will need to visit the domestic client's offices / data centres on a daily basis or on an as-needed basis as part of this role.Responsibilities:This role is an individual contributor responsible for on-site installation, maintenance and repair of IBM logo hardware, software and operating systems.Primary technical interface to clients for the coordination of hardware and/or software support and delivery of operational services as required by the client.Advise clients of preventive maintenance, configuration, operation and environmental factors which may  impact product performance or impair client's IT operation.Perform services activities such as systems assurance, installation planning, account management, systems-level problem determination, discontinuance and relocation of IBM systems and products.Accountable to ensure a high level of client satisfaction with service  delivery, technical support and operational services for the client account(s).When critical situations occur, will be the IBM technical interface to clients and manage the situation until the problem is fixed.Needs to have a thorough understanding of, and are able to articulate,  IBM's technical support strategy.Candidates on the L3 Category should have 5 years relevant experience.Candidates should have good verbal and written communication skills.Candidates should be willing to work on 24x7 and on-call support during critical issues.Candidates should have eagerness to learn new technologies and skills.He/She should be hardworking with strong work ethics and discipline.Ready to work on 24/7 shifts to support client requirement.