Vice President - Loan Servicing Operations - Transaction Manager – C13 - Mumbai

Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You'll also have the chance to give back and make a positive impact where we live and work through volunteerism

In this role, you're expected to:
Perform leadership role relevant to the build and development of the team supporting loan origination and lifecycle management which includes large complex syndicated and bilateral loans covering but not limited to corporate, commercial, real estate, structured lending and trade.

Create processes, standards, procedures, controls, training, and implementation of transaction management.

Design and implement technology including testing and rollout.

Produce and provide training and support to transaction management staff and business constituents.

Partner with each of the originating and coverage business lines, credit risk, operations, legal, etc to ensure strategic vision is enabled.

Ensure that quality of data, controls and processes performed meet internal policies and regulatory requirements/expectations, via staff management.

Work with lines of business, transaction management, and loan operations to define and implement operational metrics and risk and control reviews to ensure all stakeholders have end to end transparency.

Constantly improve processes, controls and efficiencies within the group and front to back across loan lifecycle.

Lead projects to enhance performance and efficiency.

Leadership role and serve as escalation relevant to loan remediation and loan system testing / migrations.

Actively manage and maintain a deal closing pipeline of loan transactions.

Coordinate and close loan transactions/lifecycle events, capture data, store documentation, troubleshoot issues/roadblocks, perform quality control

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you'd ideally have the following skills and exposure:
10-12 years of experience

Individual must have excellent communication, organizational and interpersonal skills.

Individual must work well under tight deadlines, manage priorities, and complete assigned tasks with minimal management follow up.

Candidate has quantitative skills with a high proficiency with Excel and other Microsoft based programs.

Tableau or visualization tool familiarity

Experience with Loan IQ, transaction capture tools, etc.

Keen attention to detail

Developed analytical and problem-solving abilities

Client relationship and solution skills

Experience in management/team lead capacity, building and developing teams within a large global team supporting wholesale lending at large financial Institution

Strong knowledge of wholesale loan (syndicated / bilateral) product and business, including an understanding of legal loan documentation, loan / funding mechanics, deal structure, funds flows, etc.

Substantial experience working with clients under time constraints to facilitate a transaction or process.

Proven ability to collaborate with team members, Senior management and other business constituents in a steering capacity.

Critical decision-making capabilities including the ability to identify, escalate, and propose solutions to problems

Ability to multi-task through the practice of strong organizational and time management skills with experience in continuously following-up with various stakeholders

Comprehensive understanding and awareness of appropriate corporate and regulatory policies in relation to Lending

Deep knowledge of operational processes supporting Wholesale lending

Focus on achieving/exceeding key operating standards within a KPI/metrics driven culture

Ability to work in an environment where priorities are frequently changing

Education:
Bachelor's/University degree, Master's degree preferred

Global Benefits:
We provide programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

Take the next step in your career, apply for this role at Citi today


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Operations - Transaction Services------------------------------------------------------
Job Family:
Transaction Capture Services------------------------------------------------------
Time Type:
Full time------------------------------------------------------
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