Manage large amount of inbound calls and outbound calls in a timely manner,
Follow communication "scripts" when handling different topics.
Identify customer needs ,clarify information ,research every issue and provide solution and/or alternatives.
Responsibilities and Duties
Meet personal/team qualitative and quantitative targets
Provide accurate,valid and complete information by using the right methods/tools
Qualifications and Skills
Strong phone and verbal communication skills along with active listening
Track record of over -achieving quota
Ability to multi -task ,set priorities and manage time effectively
Job Types: Full-time, Fresher
Salary: ?8,000.00 to ?15,000.00 /month
Flexible work hours
Yes - Day Shift