Job Summary
In-depth knowledge of IT systems and the ability to work independently. Provides valuable IT assistance and support while maintaining strong customer relations.
Job Requirements
Responding to technical support tickets.
Linking to clients' computers via remote access.
Diagnosing and troubleshooting hardware, networking, and software issues.
Installing new hardware, software, and networking systems.
Education
Typically requires a minimum of 2 years of related experience.
