Technical Sales Support Engineer

Technical Sales Support Engineer

Team and Responsibilities
You will play a crucial role in providing technical expertise to the Sales team. Your responsibilities will include assisting in pre-sales activities, creation and maintenance of demo platforms, technical problem resolution, and collaborating with cross-functional teams with the end goal of supporting sales teams in winning deals.

What will I be doing? 
Develop a deep understanding of the product and its technical features & capabilities.
Building custom demo sites to personalize the demo for sales prospects and updating with scheduled feature releases and new offerings/integrations.
Maintaining various sales demo platforms including day-to-day operations and ensuring demo readiness across sites.
Creating and maintaining technical documentation, including user guides, FAQs, and sales engineering collateral to assist the sales team.
Having the expertise to identify and define customer's requirements. In the event customer's requirements cannot be met, working with the product management teams to evaluate if the required functionality can be built into the product.
Assist in preparing and delivering technical presentations/demos to clients during the sales process.
Respond to RFPs by utilizing a strong technical background to respond to security, network architecture, industry compliance standards and other technical questions from potential clients.

Requirements 
Bachelor’s or Master’s degree in computer science, engineering or a related field.
Experience or an understanding of the beauty & wellness or fitness industry is a plus.
4+ years of strong technical sales/solutions architect background, preferably in a SaaS environment.
Strong interpersonal communication skills with energetic phone and in-person handling, attentive listening, and superior writing.
Desire to work in a competitive environment where one's growth potential is driven by one’s abilities and attitude.
Strong organizational skills. 

Benefits
A competitive salary and equity in the company 
Comprehensive medical coverage for yourself and your immediate family
An environment where wellbeing is high on priority – access to regular yoga, meditation, breathwork, nutrition counselling, stress management, inclusion of family for most benefit awareness building sessions.
Free meal perks – daily catered nutritious meals
Unlimited vacation 
Opportunities to be a part of a community and give back: Social activities are part of our culture; You can look forward to regular engagement, social work, community give-back initiatives.