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Technical Analyst Oracle Db

Technical Analyst Oracle Db
Company:

Maersk Global Service Centres India Pvt Ltd



Job Function:

Other

Details of the offer

Responsible for IT delivery within Database operations providing support and maintenance of Oracle solutions in all Environments following ITIL processes of Service Management Manage environment usage ensuring high availability and stable environments To manage transitions enabling the projects to transition to Run in a fast and predictable manner and to ensure the quality of the deployed solutions To support and maintain the solution service rules enabling maximum benefits for the business To manage shared infrastructure ensuring enough capacity to the verticals and projects Show More Key responsibilities 1 Responsible for Day to Day Level 3 Support and Maintenance of the Oracle Platform Incidents Service Request Changes and Problems 2 Application integration support for the Oracle platform 3 Handle P1 P2 and take responsibility to fix considering business urgency 4 Root cause and impact analysis for all P1 P2 arising on Oracle 5 Perform Emergency configuration changes where required 6 Troubleshooting Incidents and handling service requests via Service Now in a timely manner ensuring these are within SLA KPI s 7 Product installation applying Critical Patch Updates and other security patches as and when required 8 Take responsibility on resolution of issues and fixes Coordinating with strategic vendor support to escalate Bugs fixes patches into the environment raising and tracking SR 9 Assist in Application Change review those being approved for Production 10 Support Pre Production Soak and performance testing 11 Configuration changes related to platform for environments 12 Responsible for Knowledge updates and training ensuring documentation is accurate and up to date 13 Expert in Supporting Performance tuning backup and recovery methods of oracle 14 Analysing issues problems on Unix Azure platform 15 Extended support coverage required 24X7 and oncall maybe required as part of the role for handling P1 P2 incidents Show More We are looking for Experience with Database Administration for Oracle 11g 12c Server troubleshooting and resolving database problems Performance Tuning and Optimization PTO using native monitoring and troubleshooting tools Explicit experience and expertise required of OEM 13c in relation to Database Management and Monitoring features Desirable experience in managing and patching OEM 13c OMS Agents and maintaining security of OEM in line with security policies Expertise with backups restores and recovery models Strong knowledge of Oracle Real Application Clusters RAC and Oracle Data Guard Experience in implementing operational automation using scripts Explicit knowledge of partitioning clustering indexes index management and statistics Strong operating system skills primarily Linux to include scripting and performance monitoring Linux administration experience would be highly Familiarity of Service Management Tools such as Service Now ITIL Foundation advantageous Experience with ITIL framework especially Service Operations and Service Transition Ability to adapt quickly to new technologies and changing business requirements Understanding how the database services support business processes Ability to quickly troubleshoot problems that may arise Ability to partner with Database Managers Vendors and Build team engineers to identify issues and restore service as quickly as possible Excellent analytical and problemsolving skills Ability to effectively assess the Impact of an Incident Strong communication and people skills personal impact Understanding the total cost of Supporting a Service Drives the optimisation of services and ensures continuous improvement Day to day support for Oracle platform Closure of Incidents Requests Change Requests within SLA Quarterly patching applied without backlog delays into the environment Implementation of Change without causing incidents Creating RCA of P1 s and P2 s with fully documented process to ensure incident does not reoccur No High medium risks on technical platforms


Source: Adzuna2_Ppc

Job Function:

Requirements


Knowledges:
Technical Analyst Oracle Db
Company:

Maersk Global Service Centres India Pvt Ltd



Job Function:

Other

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