Team Leader - Telesales - Bpo (2-4 Yrs)

Team Leader - Telesales - Bpo (2-4 Yrs)
Company:

(Confidential)


Team Leader - Telesales - Bpo (2-4 Yrs)

Details of the offer

About Process:

- Monitoring and managing a team of Telesales executives and driving productivity

- Ensuring lead generation and conversion into sales leading to revenue generation.

- Controlling attrition

- Segregating and assigning leads across the executives

- Ensuring that the executives meet the hourly/daily/monthly targets and sending reports to the manager on the targets achieved

- Periodically reviewing the performance of the team, constantly motivating executives driving them towards incentives

Requirements:

- Excellent written and verbal communication skills required (B29)

- Proficiency in Ms-Excel and all kinds of reports i.e Talk time/Attendance/Sales/ AHT/Dial out etc.

Education:

- Graduate with minimum 2 years of experience as Team Leader on papers in BPO (Telesales process only)

- Candidate should have dialer experience

- Candidate should have minimum 2 to 3 years of experience in Sales in BPO / Telesales / Telemarketing etc domain
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Source: Updazz


Area:

Requirements

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