Support Ii - Finance

You Lead the Way. We've Got Your Back.

At American Express, our culture is built on a 175-year history of courageous leadership, innovation, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

With shared values and leadership behaviors, we'll continue to set the standard for what it means to provide the best experience every day with premium products and services that help our customers achieve their aspirations. And we'll do it in an environment where everyone is respected and valued and can reach their potential.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?
This role is a part of Global Supply Management-P2P Ops group within Global Services Group. Specifically, the position will be a critical part of the GCP Client Incentives team, responsible for the analysis, interpretation, profiling, and payments to our corporate clients as per the contractual terms and obligations in the Card Incentive System (CIS) within defined SLA. The position will be responsible for a thorough review of the contractual terms that American Express has with our corporate clients. The role will also be expected to ensure robust monitoring and reporting of various measures, initiatives, and overall delivery levels of contract set-ups. The core responsibilities of the individual will include, but not be limited to the following:
Review client incentive contracts, between Amex & it's corp. clients, and interpret the associated financial terms.
Review financial terms in the Card incentive System and perform quality check.
Prepare incentive calculations in accordance with the financial and initiate payment process.
Work closely with key stakeholders (GCP, Pricing, Contract Mgt, GFO, CI Payments etc.) to review the draft deals and provide inputs/suggestions to the business.
Interact with various work groups, viz. Pricing, Account Managers, Finance and Technology to identify specific areas of focus and issues requiring leadership attention, flag any pressure points, and resolve time sensitive issues.
Focus on value-add initiatives that improves process efficiency and accuracy.
Support the design and execution of a robust and sustainable model for monitoring and reporting of key measures of success for client incentives profiling.
Collaborate with Partner Operations Governance on relevant initiatives and results.
Ensure compliance with all prevalent procedures and policies linked to the process. Besides the above, the position will work closely with GSM leadership and be a part of the coordination and implementation of initiatives around operational transformation, data integrity and customer priorities.
This role may be subject to additional background verification checks.

Qualifications:
Graduate/ Postgraduate with 3-5 years of industry experience
Eye for detail, strong analytical skills, and ability to comprehend complex contractual terms into financial implications for the business.
Strong communication and influencing skills, and ability to manage multiple relationships and priorities.
Ability to develop innovative solutions using a data driven approach, multiple variables, and insights.
Good understanding of Amex products, financial processes, systems and tools ( CIS, Oracle & salesforce, @work) will be an added advantage.

Culture
Our culture is built on a 175-year history of courageous leadership, innovation, and an unwavering commitment to back our customers, communities, and each other. With shared values and leadership behaviors, we've continued to set the standard for what it means to provide the best experience every day with premium products and services that help our customers achieve their aspirations. As part of Team Amex, you'll build strong relationships and collaborate with colleagues around the world in an environment where everyone is respected and valued, and where you can reach your potential. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Total Rewards & Well-Being
We back you with competitive compensation and benefits that support your holistic well-being so you can be and deliver your best. This means providing resources to help care for you and your loved ones' physical, financial, and mental health, as well as the flexibility you need to thrive personally and professionally. And as part of Team Amex, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. With our flexible work policies, comprehensive total rewards, and supportive environment, you'll have the backing you need to live well, now and in the future.

Career Growth & Development
At American Express, we invest in colleagues at all levels, empowering you to deliver your best work, strengthen your skills, develop as a leader, and gain experiences that are meaningful to you. With access to a wide range of learning opportunities, great leaders, and a culture of informal and formal coaching and feedback, you'll have the support you need to grow your career and achieve your goals.