Support Analyst

Support Analyst
Company:

Bnp Paribas 2


Support Analyst

Details of the offer

About BNP Paribas Group:
BNP Paribas Group is a leading European bank with a strong global footprint across 72 markets and more than 202,000 employees.The Group provides corporates, institutional and private investors with product and service solutions tailored to their specific needs. It offers a wide range of financial services covering corporate & institutional banking, wealth management, asset management, insurance, as well as retail banking and consumer financing through strategic partnerships".

About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas Group, a leading bank in Europe with an international reach. With delivery centers located in Mumbai and Chennai, we are a 24x7 global delivery center. We partner various business lines of BNP Paribas such as Corporate and Institutional Banking, Wealth Management, Retail Banking through three verticals - Information Technology, Operations and Finance Shared Services.

About Business line/Function :
Core Banking IT
Job Title:
Support Analyst

Date:

14/02/2020
Department:
Location:
Chennai
Business Line / Function:
Core Banking IT

Reports to:
(Direct)
Grade:
(if applicable)

(Functional)

Number of Direct Reports:
1
Directorship / Registration:
NA

Position Purpose
Provide Technical Support on all Core Banking Applications

Responsibilities

Direct Responsibilities

1. Responsible to drive / contribute to global projects and bring Technical expertise in Core banking to all CIB regions.
2. Contribute technically on all projects driven by ISPL
3. Contribute to Issue resolution, RCAs, Process improvements
4. Self-driven & independent
5. Pro-active status reporting with Leads.
6. Strong Ownership of assigned tasks to closure.
7. Contribute To Knowledge Repositories.
8. Adherence of policies and procedure as mandated by the organization

Contributing Responsibilities

Technical & Behavioral Competencies
1. Unix/Aix/Linux
2. Oracle, SQL, PL/SQL
3. Exposure to Java/WebSphere administration
4. Basic understanding on PERL scripting
Specific Qualifications(if required)

1. Good communication skill, both spoken and written
2. Good interpersonal skill
3. Strong will to succeed and overcome challenges
4. Self-driven and independent, with good initiative.
5. Focus on value creation.
6. Ready to work on shifts

Skills Referential

Behavioural Skills : (Please select up to 4 skills)

Ability to collaborate / Teamwork
Attention to detail / rigor

Ability to deliver / Results driven

Client focused

Transversal Skills: (Please select up to 5 skills)
Ability to understand, explain and support change

Analytical Ability

Ability to develop and adapt a process

Ability to develop others & improve their skills
Ability to manage a project

Education Level:
Bachelor Degree or equivalent

Experience Level
At least 3 years
Other/Specific Qualifications(if required)

Requirements

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