Supervisor Technical Application Support

Supervisor Technical Application Support


Supervisor Technical Application Support

Details of the offer

Req ID: 47652 Job Family: Information Technology/Software Development Operating in 29 markets across Asia Pacific, with over 2000 local staff, serving premium top blue-chip customers in the travel industry - from travel agencies, airlines, hotels, car rentals and insurance providers. Sabre have grown our presence significantly over the years, in order to tap on the immense potential of the world’s fast growing region. Sabre’s end-to-end technologies help create a differentiated portfolio of solutions and services driven by data and insights on how travel business operates in Asia Pacific. We help our travel partners create better customer experiences, optimise business operations and enhance competitiveness. As we continue to grow in the region, our people are AND will always be our biggest asset & investment, where we continue to bring together the best talent and help them achieve their own career aspirations in a truly global company. Job Description The AS Customer & Product Support Supervisor will be responsible of the Technical Support Team of Airline Customers using our broad Portfolio of products around the world. The Supervisor will be managing and developing a high performing team of analysts in the front line of support for Sabresonic, AirCentre, AirVision and Data & Analytics product lines. Job responsibilities: Responsible for employee management and development Monitors individual and group performance. Provides coaching and counseling on development opportunities. Gives positive and corrective feedback in a sensitive yet candid manner Resolves Human Resources related issues. Responsible for interviewing and hiring people. Creates strategies and plans based on ability to anticipate trends or future consequences accurately. Ensures KPIs are met and responsible for adherence to budget and forecasts. Works with customers and colleagues to improve solutions to exceed customer expectations. Job Requirements Bachelor Degree or equivalent experience 3 years of prior leadership experience Excellent written and verbal communication skills Excellent presentation skills MS Office knowledge (Excel, Word & PowerPoint) Ability to handle multiple projects simultaneously Ability to lead a high performing team and to delegate to subordinates Travel domain knowledge and awareness of Sabre products is a plus Sabre Corporation is the leading technology provider to the global travel industry. Sabre’s software, data, mobile and distribution solutions are used by hundreds of airlines and thousands of hotel properties to manage critical operations, including passenger and guest reservations, revenue management, flight, network and crew management. Sabre also operates a leading global travel marketplace, which processes more than US$120 billion of global travel spend annually by connecting travel buyers and suppliers. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world. Stay connected with Sabre Careers

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  • Human Resources / Human Resources Supervisor


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