Details of the offer

About the Internship :
Selected intern's day-to-day responsibilities include :
1. Manage a large amount of customer interactions over calls on a daily basis & in a timely fashion.
2. Gain product understanding so that you can assist customers thoroughly to resolve their issues, whether via call or email.
3. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
4. Understand customer pain points and highlight their feature requests to improve the product.
5. Build sustainable relationships and engage customers by taking the extra mile.
6. Keep records of all conversations in our database (tool) in a comprehensible way.
7. Providing solutions to different problems faced by customers by using different internal tools, coordinating with Engineering, Business Development, Product, and Finance teams.
8. Stipend is Rs 15,000 per month.
Who can apply :
Only those candidates can apply who :
- Are available for full time (in-office) internship (10 am to 7 pm) - 6 days.
- Can start the internship between 1st Jan 2019 - 20th Jan 2019.
- Are available for duration of 3 months.
- Have relevant skills and interests.

Source: Updazz


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