A Service Advisor at Nandi Toyota serves as the primary liaison between customers and the service department, ensuring a seamless and satisfactory vehicle maintenance and repair experience. While specific responsibilities may vary, the core duties typically include
Key Responsibilities:
- Customer Interaction: Greet customers promptly, listen to their concerns, and document vehicle issues or service requests.
- Service Consultation: Advise customers on necessary maintenance or repairs, providing detailed explanations and answering any questions.
- Estimate Preparation: Prepare accurate cost estimates for labor and parts and obtain customer approval before initiating work.
- Work Order Management:...
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