Senior Program Manager - Bangalore

Senior Program Manager - Bangalore


Senior Program Manager - Bangalore

Details of the offer

Define, design, launch and manage fulfillment & transportation related programs in India.Gather requirements and conceptualize a network capacity solution and new supply chain model to solve a business problem.Make optimal trade-offs between schedule, resources, and scope, and applies advanced technical and business knowledge to address major risks, challenges, and obstacles.Work with key stake holders across various functions to define and launch a program.Program-manage technical integration with amazon systems across retail, merchant, fulfillment operations, transportation operations and finance technologies and setup end-to-end operational, accounting, financial, taxation requirements, performance measurement and customer satisfaction related processes.Launch and expand the program as per Amazon s requirements while being responsible for all customer and merchant satisfaction, performance, compliance, accounting and financial related metrics.This role calls for an individual who can own all aspects of how network capacity impacts customer experience, shipper experience and operator experience; manage performance and measure, determine, then drive, any initiatives necessary to improve it. It requires an individual to showcase judgment and decision making skills to balance customer experience with financial impact. This position offers a broad exposure to various business, financial, and technical teams within Amazon.
The successful candidate will be a person who enjoys and excels at dealing with ambiguity and design and define programs with little information. He / She will have excellent written and verbal communication skills, the ability to create and sustain urgency, and a proven ability to lead large cross-functional projects including communication across all levels and teams in the organization: senior leaders, technical teams, finance, fulfillment, and business leaders.
, Completed Bachelor s Degree in Engineering, Logistics, or similar field from an accredited university5+ years relevant work experience in a top tier company driving programs or projectsProject management experience-how to organize, find solutions and follow through to a successful conclusionStrong business acumen (understands how to calculate high-level ROI and partner with finance to complete a cost-benefit analysis)Highly proficient in written and oral communications; able to produce concise, relevant, strategically-driven documents and presentations to leaders.Completed Master s Degree in Business Administration (MBA), Industrial Engineering, Logistics, Operations Research or similar field from an accredited university.Analytical and be able to justify decisions and approaches with dataAble to deal with a high degree of ambiguityAble to take a complex problem and break it down to smaller digestible chunksAble to define a logical and step by step approach to achieving a lofty goalComfortable with processes and process design/analysisHave the ability to influence without authority and do so by using data and factsAble to deal with varied stakeholders and earn their trust.Mature and able to function independently with limited guidance

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