Senior Manager - Data Governance & Management

You Lead the Way. We've Got Your Back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.  Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 70,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

We are focused on providing the best customer experience everyday through a differentiated set of products and services.  With our mix of assets like rewards, benefits, members only perks, we are re-imagining how commerce and experiences converge in a more modern, digital and connected world.

Enterprise Data Governance & Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization.  EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.
Primary Responsibilities:

The Sr. Manager of Enterprise Data Governance Oversight and Monitoring will beresponsible for monitoring and reporting on compliance for our data governance programto ensure that our Federated Data Offices adhere to our policies and standards.

The Sr. Manager will be responsible for:
Monitoring & reporting first-line adherence to data governance and other policy andstandard requirements
Ongoing monitoring of andMonitoring & reporting first-line adherence to data governance and other policy and standard requirements
Ongoing monitoring of reporting on Data Quality Controls, including aggregationof results, threshold breaches, escalation needs.
Ongoing monitoring of and reporting on Data Quality Issues at each stage of theissue lifecycle, including aggregation of results, timeline breaches, escalationneeds.
Monitor remediation of gap and observation in policy compliance.
Track and report metrics for key risk indicators (inherent and residual risk).
In-depth analysis of data quality issues to surface themes that would benefit from common solutions and/or process adjustments.
Collaborate across EDG to ensure that FDOs are meeting documentation requirements and publishing necessary program health reports.
Providing support in training, communications, and change management related to Data Governance across the enterprise.
Support compliance with Data Governance, Data Management, and other policies.

Qualification Requirements:
A successful candidate will have:
A strong strategic approach with 5+ years prior experience developing, implementing, and updating data governance policies and standards. 
Experience with risk assessments and metrics aggregation and reporting
Knowledge of regulations such as BCBS-239, GDPR, CCPA, and others
Proven track record of driving results in a fast-paced environment often with significant ambiguity.
Excellent communication skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment.
High degree of organization, individual initiative and personal accountability and resiliency.
Bachelor's degree required; Master's degree or equivalent professional certification in data risk management, internal audit, operational risk, etc. preferred.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries 
Bonus incentives 
Support for financial-well-being and retirement 
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
Generous paid parental leave policies (depending on your location) 
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
Free and confidential counseling support through our Healthy Minds program 
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.