Senior Manager-Compensation And Benefits

Employees in this specialty are required to be knowledgeable on global compensation activities to provide guidance on standard best practices, to provide support and address issues and escalations, to identify opportunity areas, designs new processes, and implements new/improved solutions to improve results and increase productivity, and to identify risk areas and corresponding mitigating activities for any special handling or deviation to standard process.Responsibilities:Lead the Compensation Vertical, Client & Stakeholder Management at a Service Delivery LevelLead, Mentor, Guide & Manage a Team of Compensation Processing ProfessionalsSupport Service Delivery by Validating & Signing Off on Compensation Processing ActivitiesResponsible for running Compensation Transformation Initiatives thus leading to better Service Delivery by way of bringing in Effectiveness and Efficiencies within the processProvide the client with support and data for internal and external audits.  Ensure compliance to existing standards and other applicable laws.Implement internal control measures and perform compliance testing to ensure that processes meet business controls requirementsMonitor & Maintain Service Level Agreement (SLA) and/or Internal Measures for the processes handledDocument monthly scorecard, including issue/resolution tracking, running of regular control reports and track volume metricsCreate Root Cause Analysis (RCA) / Corrective Action & Preventive Action (CAPA) Plans for any service delivery upset or missesCreate, update and review documentation related to processing, reports and job aids used to manage data into the HR databaseIdentify, investigate, analyse, and resolve Issues identified within processRun simple to complex queries and generate different reports as needed