Senior Manager-Collections

Senior Manager-Collections
Company:

Conneqt Business Solutions Limited


Senior Manager-Collections

Details of the offer

We're looking for a candidate to fill this position in an exciting company. Carry out necessary capacity planning to optimize performance by conducting regular daily review with the regional team to drive performance Review process gaps and work with line team to ensure closure of audit gaps as required in the SLA Monitoring Productivity and Efficiency levels and provide feedback for improvements Weekly / Monthly Review with client to understand their concern and providing solutions Resolving legal concerns raised by the client Manage indirectly a team of employees for effectiveness and results Keep a track on the Revenue & Cost run rate and ensure maintenance of gross margin as set by management Coordinate effectively with the support teams to ensure smooth operations with respect to availability of resources Impart training programs to the regional team on new process, interventions as required Oversee process improvements thus helping to control cost Identify & prepare the next level to take up higher responsibilities Should have strong domain knowledge on collections (Soft) ? Understanding of the nuances of X bucket Collections & trends in the market Knowledge on handling Legal aspects relating to collections Client Management High orientation for people management (on rolls & off roll employees) particularly handling huge team Should be aggressive in approach & target oriented Good Analytical and Communication Skills Effective interpersonal skills


Source: Adzuna_Ppc


Area:

Requirements


Knowledges:

  • Tax Law

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