Senior Implementation Consultant

What will I be doing?Solution and configure Zenoti to meet customer's business processesSolution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations.Extract, transform and load data across systems into ZenotiIdentify significant risks, unknowns, and define and drive mitigation plansAddress customer issues and concerns in a timely fashion to ensure customer satisfactionStay up-to-date with product knowledge, business flow, sales process and market dynamic.Build expertise on data migration tools and techniques, legacy software data structures in order to improve the quality of customer onboarding experienceMaintain complete documentation and follow organizational processes to ensure the successful implementation of Zenoti products.Ensure the adherence to SLAs, and key metrics according to the organization's goals and objectivesCoordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations.What skills do I need?Deep knowledge of advanced features in MS Excel, working knowledge of database systems a plusAbility to use tools/scripts to manage and transform data for setting up customer sitesAbility to innovate and develop tools to enhance the migration processExperience with data migrations and data mappingGood to have knowledge of Web Design using HTML, JavaScriptAbility to adhere to and develop quality checks to demonstrate the integrity of data migration from legacy systems into ZenotiA technology-centric backgroundStrong logical, analytical, and problem-solving skillsExcellent communication skillsCan work in a fast-paced environment across multiple projects.BenefitsBest in industry salaryComprehensive medical coverage for yourself and your immediate familyAn environment where wellbeing is high on priority – access to regular yoga, meditation, breathwork, nutrition counseling, stress management, inclusion of family for most benefit awareness building sessionsUnlimited vacationOpportunities to be a part of a community and give back: Social activities are part of our culture; You can look forward to regular engagement, social work, community give-back initiatives"