Senior Business Systems Analyst

Senior Business Systems Analyst


Senior Business Systems Analyst

Details of the offer

Company Description Positioned at Publicis Groupe's core, Epsilon is a leader in interaction management, empowering brands to transform ordinary customer experiences into meaningful, human experiences. Through a connected suite of products and services, Epsilon combines leading-edge identity management, industrial strength data and technology expertise with big brand acumen gained over five decades working with the industry’s top brands. Our human-powered, data-led marketing delivers unmatched depth, breadth and scale to help brands turn meaningful human interactions into exceptional business outcomes. For more information, visit us at

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Job Description

- Setup the client environment, initial data and configuration of the platform.
- Works to discover, analyze and document client business requirements, and translating those needs into system and process solution designs.
- Designs and manages integration test cycles for new system including the creation of detailed test plans, test data sets, and documentation of test case results.
- Analyze & test real time web service API based on REST protocol for large transactional (OLTP) systems using advanced knowledge of SQL.
- Coordinates closely with internal teams and external client teams to develop and document operational processes and change management plans during roll-out of system enhancements.
- Interfaces with client teams to assess ongoing business needs and translate those needs into systems requirements.
- Ensures high client satisfaction with change management planning, communication, execution, and service.
- Transitions final deliverables to the technical implementation team, ensuring they fully understand client requirements and details of the design and plan.
- Identifies, tracks and resolves project issues and risks.
- Employs Agile software development methodology to guide daily activities.


- Bachelor’s degree or equivalent in computer science
- 6+ years of experience in development and implementation of Cloud platform /IT solutions
- 5+ years of business analysis experience in product implementation, client onboarding, data management, and technical understanding in these areas.
- Must have good understanding of Cloud, Web Services, SQL, estimation techniques, various project planning tools, and process related aspects
- Experience with Agile development methodologies is required – Agile Scrum.
- Ability to work within tight deadlines and effectively prioritize and execute tasks in a fast-paced environment.
- Detail-oriented, able to multi-task, prioritize and able to quickly change priorities Quality of Work (Attention to Detail)
- Strong communication skills as well as a dedicated work ethic is a must.
- The ability to display strong problem-solving skills and perform under pressure is required.
- Experiences in Loyalty / CRM domain is desirable.
- Behavioral Attributes:

- Team player with excellent interpersonal collaboration skills
- Possess Can-Do attitude to overcome challenges with high energy levels
- Self-motivated, directed and passionate

Source: Bebee2



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