Requisition ID: 224247 Work Area: Consulting and Professional Services Expected Travel: 0 - 80% Career Status: Professional Employment Type: Regular Full Time COMPANY DESCRIPTION SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures. SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives. Company Description: SAP Ariba and SAP Fieldglass strongly values being recognized as a customer-centric driven organization. Our BeREAL Program ensures that all SAP Ariba and SAP Fieldglass employees factor optimizing the customer experience into every business decision they make. What exactly does BeREAL stand for? The R equals responsiveness to customers (including SAP Ariba colleagues), the E relates to empathy with understanding the culture of our customers and their business objectives, the A signifies being aligned with your SAP Ariba colleagues to deliver the best customer experience, and the L acknowledges that we lead our customers to realize value through our expertise. To become a part of the SAP Ariba and SAP Fieldglass team, we ask all applicants to share experiences that embody the BeREAL Commitment. Position Description: As a member of the SAP Ariba Consulting organization, the Senior Business Process Consultant is involved in transforming businesses through the implementation and use of the leading Cloud procurement solutions of SAP Ariba. He/she applies a strong understanding of business and procurement processes, as well as solid solution expertise, to deliver high quality projects and support our customers in the successful adoption of our solutions. Core to the Senior Business Process Consultant skill-set are strong analytical and problem solving capabilities, good communication and presentation skills, an ability to deal with changing environments and to operate independently, in order to provide the client with world-class service on a consistent basis. The Senior Business Process consultant does have a proven track record of delivering high quality results in a professional environment. High energy and motivation combined with an appetite for learning. The Senior Business Process Consultant is responsible for achieving sound, high quality deliverables on time and within budget. He/she can work on all aspects of the implementation process including participation in the sales process in developing scope of work and requirements gathering, in managing the client relationship, managing the project and coordinating the technical resources. The Senior Business Process Consultant does understand the commercial aspects of an engagement and feels personally responsible for delivering a successful and profitable project to the customer. Responsibilities: Business Process Consulting Assist customers through the lifecycle of an SAP Ariba implementation. Support the blueprinting process, gathering customer requirements and expectations Support the design process with customers leveraging Ariba best practices as appropriate. Assist customers in the development of processes and procedures which leverage Ariba solution functionality being deployed. Influence the opinions and decisions of clients leveraging proves best practices Execute system testing and provide guidance on user acceptance testing Develop positive relationships with the customer team. Use knowledge of customer’s business and industry to assess findings and shape solutions. Speak to a variety of customers from different departments, at different levels and in large or small groups (e.g. customer project manager, technical team). Make independent judgments within own area of competence. Provide progress information and escalate project issues to the project manager to help ensure deliverables are on time and within budget. Successfully execute tasks and activities at all project phases and build an exemplary track record in providing customer satisfaction. Project Stream Responsibility Depending on seniority, the Senior Consultant will also take on more responsibility on projects. This could include leading a stream, multiple streams or a project. Responsibilities could include: Plan and manage project tasks and resources to ensure deliverables are on time and within budget, and meet quality standards to achieve high customer satisfaction. Work with Managers and Senior Managers to establish customer satisfaction programs and other Key Performance Indicators. Develop and deliver a project plan that will enable profitable delivery of the value proposition sold Manage internal and external resources to optimize client impact. Serve as liaison between customer and Ariba internal teams Identify and address resource needs. Identify and escalate, as appropriate, project issues Act as the point of contact for issue escalation Provide timely project communication and facilitates regular status meetings Deliver project cost and revenue forecasts Competencies SAP Ariba Solution Expertise Quickly learn new Ariba solutions in order to present them credibly and confidently to customers Apply a broad knowledge of the Ariba solutions to solve customer problems and challenges. Gather solution and industry knowledge by leveraging the appropriate resources internally and externally Contribute to continuous knowledge tracking and development. Synthesizes learning’s into a logical story using quantitative/qualitative data and/or sound reasoning. Be eager to continuously increase knowledge and skills through formal training programs and on-the-job learning Written and verbal communication: Express thoughts, expectations and ideas effectively and concisely, both in verbal and written communications Employ communication effectively to influence team members, leaders and customers Teamwork Proactively collaborate with teammates to anticipate and respond to issues that could impact solution delivery Execute with minimal guidance and show strong initiative. Display proactive communication Adapt style to changing circumstances. Provide coaching and guidance to internal or client team members. Education, Experience & Training required: Bachelor’s degree in business/computer sciences OR Master’s degree in any science A minimum of seven (7) years of experience in IT- or procurement-consulting Knowledge of procurement operations and/or e-procurement tools Demonstrated ability to facilitate workshops with strong facilitation and presentation skills Demonstrated ability to pro-actively identify project risks and issues and to solve them applying strong analytical and problem-solving skills Based in India working on projects in Middle East Working during Middle East business days (Sunday to Thursday) Ability to travel in MENA or Europe 80%. Fluent in English Qualifications that are a plus: Master’s degree in business or computer sciences Work experience using project management methods (e.g. PMI) Demonstrated ability to successfully work with multi-functional teams Experience with SAP Ariba solutions Experience with SAP solutions (e.g. SAP SRM, ECC/MM, other) Knowledge of other languages (especially Arab is a plus but not essential) WHAT YOU GET FROM US Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now . SAP'S DIVERSITY COMMITMENT To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company. SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmericasap.com or Careers.LatinAmericasap.com , APJ: Careers.APJsap.com , EMEA: Careerssap.com ). Successful candidates might be required to undergo a background verification with an external vendor. Additional Locations :
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