Regional Mgr/Manager(Operations), Regional Manager/Manager(Operations)

Regional Mgr/Manager(Operations), Regional Manager/Manager(Operations)

Thrive Infotech

Regional Mgr/Manager(Operations), Regional Manager/Manager(Operations)

Details of the offer

Job Openin For AVP (operations) For Domestic Process Mumbai Ethos HR Management And Projects Private Limited Job title Job Openin For AVP (operations) For Domestic Process Mumbai Role Regional Manager/Manager(Operations), Regional Mgr/Manager(Operations) Education Any Graduate Location Experience 0-50 Years Rs.1000000-1800000 Job Profile Job Description Position: AVP (operation) Location : Mumbai (Mahape) Experience : min 10 years Salary : 18.0 LPA Job Profile : AVP Operations - Experience in Insurance process (BFSI Domain) will be preferred - To ensure the SLA Targets are met within planned time, cost and quality norms by ensuring effective utilization of the allocated resources. - To ensure the development and maintenance of Standard Operating - Procedures (SOP) and other documentation to ensure uniformity across teams and processes. - Responsible for process deliverables as per agreed SLA's and quality. - Performance Management. Ensure timely appraisals of the operations team. - Ensure that attrition is managed in the business and the right people with the right skills are recruited into roles. - Handle escalations - internal from within the organization and external from clients. - Liaison with various departments within the organization. - Take the lead in implementing new systems and processes. - Actively participate in the conference calls and suggest areas of improvement to the client. - Address any people management issues on the operations floor. - Plan shift management and floor planning. OTHER DETAILS Bpo, Domestic, Insurance, Service Delivery, Sla, Kpo, Operation Recruitment/ Staffing/ RPO Summary Job DescriptionPosition: AVP (operation)Location : Mumbai (Mahape)Experience : min 10 yearsSalary : 18.0 LPAJob Profile : AVP Operations- Experience in Insurance process (BFSI Domain) will be preferred- To ensure the SLA Targets are met FreshersLive - No.1 Job site in India. Here you can find latest 2020 government as well as private job recruitment notifications for different posts vacancies in India. Get top company jobs for both fresher and experienced. Job Seekers can get useful interview tips, resume services & interview Question and answer. Practice online test free which is helpful for interview preparation. Register with us to get latest employment news/rojgar samachar notifications. Also get latest free govt and other sarkari naukri job alerts daily through E-mail.

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